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Outsourced Administration

Your Turn-Key Administration Outsourcing Solution

Recent trends show that administration of group major medical, individual major medical, Medicare supplement plans, dental, life and long term disability are often being outsourced to leading administrators who can provide efficiencies and improved processes. Gilsbar has been a leader in life, disability and medical plan administration since 1959.

Through this experience, Gilsbar has gained an unmatched understanding of the outsourcing business, and has maintained an unwavering focus on our core competency, administration.

When considering outsourcing, you want a leader. We bring our excellence to your plan, providing seamless transition and unparalleled level of service in the following services:

Claims Administration

  • Using Genelco Group+ Health Benefits Management System, IBM iSeries 830 (AS/400) and Windows PC based platforms, source code expertise and customization, EDI claims, auto adjudication, outsource auditing and ongoing training

Customer Contact Center

  • Dedicated representatives, nationwide 800 service, online access to claims, eligibility, and summary plan documents through myGilsbar, email inquiries, 24/7 fax recall, and computerized customer call history

Carrier Support

  • Dedicated Account manager, full actuarial services, and compliance support

Administration

  • Our member administration team handles over a half million lives, eligibility maintenance, customer inquiries, phone log maintenance, policy delivery including schedules of insurance, COBRA administration, process claims for health, life, LTD, STD and AD&D, billing, collections, and extensive quality assurance.

Underwriting Services

  • Full & limited underwriting for: medical, life , business overhead, LTD, STD and AD&D
  • Experienced underwriters with average tenure of 10+ years

Premium Accounting

  • Premium posting/disbursement, internal audits, reporting, and general ledger reconciliation

Technology & Reporting

  • Gilsbar's highly developed Information Systems Department enables us to focus on continually improving technology which translates into greater efficiency and accuracy in administering your plan. Gilsbar stays up to date with industry standards and is constantly updating and integrating technological systems to remain on the cutting edge of the insurance administration industry.

We invite you to learn more about our turn-key outsourcing solutions and how they can work for your plan, by contacting us today.

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