With over two decades of experience, Ms. Randazzo
will continue to lead Gilsbar’s Client Services as Senior Director.
Gilsbar is proud to announce a promotion for Kim Randazzo from
Director of Client Services to Senior Director of Client Services. Ms. Randazzo
oversees employees in Gilsbar’s Client Services department, managing sales,
account management, implementation and benefit analytics for Gilsbar’s clients.
“My
mission is to align our client-facing teams with our operations teams to better
meet the needs and expectations of our clients. It’s important for Gilsbar’s employees
to understand our clients and the people we serve in order to develop unique
solutions for the members and contacts we interact with daily,” Ms. Randazzo
shared.
Gilsbar’s Vice
President and Chief Operating Officer, Judy Schott, stated, “Over the years, Kim
has brought a level of expertise and leadership to meeting the needs of our
brokers, customers and operations. When
it comes to implementing new clients and serving existing clients, Kim’s level
of experience is second to none. She comes out of our operations area, so she
knows the details going on behind the scenes which uniquely qualifies her to
serve our clients with excellence.”