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Customer Contact Center


Customer Service Representatives are ready to assist our members from 7:00 AM to 7:00 PM CST. Our experienced team will be glad to answer your questions.

Health Plan Members: please call the Customer Service number on your ID card or you may also call 985-242-7055.

Providers: please call 985-284-3221 or utilize the provider portal at

All inquiries are generally responded to within 1 business day. Thank you for contacting us.