Contact Us
Customer Contact Center
Gilsbar’s service representatives are happy to assist you with your questions. Our Customer Contact Center is open Monday through Friday, 7:00 am until 7:00 pm CST.
Health Plan Members: (888) 472-4352
Providers: (888)-215-9841
You can also reach a representative by completing our request form. All inquiries received by 4:00 pm CST are answered on the same business day. Inquiries received after 4:00 pm or on weekends/holidays are answered the next business day.
- Toll Free: (855) 867-0057
- Email: GroupBenefits@Gilsbar.com
Mail all claims to:
Gilsbar Claims Department
P.O.Box 2947
Covington, LA 70434-2947
Mail all payments to:
Gilsbar Payments
P.O.Box 2946
Covington, LA 70434-2946
- Toll Free: 1-800-GILSBAR (445-7227)
- Direct: 985-892-3520
- Fax: 985-898-1500
- P.O. Box 998
Covington, LA 70434
2100 Covington Centre
Covington, LA 70433
Hours: 8:00 a.m. - 5:00 p.m. (CST)